Privacy Policy

Effective Date: 01.01.2025

PixieLabs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you visit our website and use our services. By accessing or using our website, you agree to the terms of this Privacy Policy.

Legal Disclaimer: The explanations and information provided in this Privacy Policy are for general informational purposes only and should not be relied upon as legal advice. The specific privacy policies you establish for your business may differ based on jurisdiction, regulations, and operational requirements. We strongly recommend that you seek legal counsel to ensure full compliance with applicable privacy laws and regulations.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Information You Provide to Us

Personal Information: Name, email address, phone number, billing details, and any other details you submit through contact forms, job applications, or account registrations.
Payment Information: If you purchase our services, we collect billing and payment details via secure third-party payment processors.
Communications: Any messages, feedback, or inquiries you send to us.

b. Information Collected Automatically

Log Data: IP address, browser type, operating system, referring URLs, and interactions with our website.
Cookies and Tracking Technologies: We use cookies and analytics tools to improve user experience and website functionality.

c. Information from Third-Party Sources

If you interact with our services via social media or third-party platforms, we may collect relevant data as permitted by those platforms’ policies.

2. How We Collect Information

We collect information through the following means:

When you provide it directly by submitting a form, registering an account, or making a purchase.
Through automated tracking tools such as cookies, analytics software, and log files.
By receiving data from third-party integrations, such as payment providers and marketing tools.

3. Why We Collect Your Information

We collect your personal information for the following purposes:

To provide, operate, and maintain our website and services.
To optimize user experience and website functionality.
To process transactions and customer support requests.
To send updates, promotions, or newsletters (you can opt out at any time).
To prevent fraudulent activity and ensure security.
To comply with legal obligations and enforce our terms of service.

4. How We Use, Store, Share, and Disclose Your Information

Storage: We store personal information securely using encryption and other security measures.
Use: Your data is used strictly for the purposes stated above.
Sharing: We do not sell your personal data but may share it in the following cases:
- With service providers (e.g., payment processors, marketing tools, analytics providers) as required to provide our services.
- For legal compliance when required by law or governmental authorities.
- In case of a business transfer (e.g., merger, acquisition, or asset sale).

5. How We Communicate With You

We may communicate with you via:

Email, phone, or SMS for customer support, order confirmations, and important updates.
Marketing communications for promotions, newsletters, and special offers (you can opt out at any time).

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing communications.
Restrict processing of your data.
Withdraw consent where applicable.

To exercise your rights, contact us at info.pixie.ca

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us for removal.

PixieLabs

Privacy Policy

Privacy Policy

Effective Date: 01.01.2025

1. Information We Collect

We collect various types of information to provide and improve our services, including:

a. Information You Provide to Us

Personal Information: Name, email address, phone number, billing details, and any other details you submit through contact forms, job applications, or account registrations.

Payment Information: If you purchase our services, we collect billing and payment details via secure third-party payment processors.

Communications: Any messages, feedback, or inquiries you send to us.

b. Information Collected Automatically

Log Data: IP address, browser type, operating system, referring URLs, and interactions with our website.

Cookies and Tracking Technologies: We use cookies and analytics tools to improve user experience and website functionality.

c. Information from Third-Party Sources

If you interact with our services via social media or third-party platforms, we may collect relevant data as permitted by those platforms’ policies.

2. How We Collect Information

We collect information through the following means:

When you provide it directly by submitting a form, registering an account, or making a purchase.

Through automated tracking tools such as cookies, analytics software, and log files.

By receiving data from third-party integrations, such as payment providers and marketing tools.

3. Why We Collect Your Information

We collect your personal information for the following purposes:

To provide, operate, and maintain our website and services.

To optimize user experience and website functionality.

To process transactions and customer support requests.

To send updates, promotions, or newsletters (you can opt out at any time).

To prevent fraudulent activity and ensure security.

To comply with legal obligations and enforce our terms of service.

4. How We Use, Store, Share, and Disclose Your Information

Storage: We store personal information securely using encryption and other security measures.

Use: Your data is used strictly for the purposes stated above.

Sharing: We do not sell your personal data but may share it in the following cases:

With service providers (e.g., payment processors, marketing tools, analytics providers) as required to provide our services.

For legal compliance when required by law or governmental authorities.

In case of a business transfer (e.g., merger, acquisition, or asset sale).

5. How We Communicate With You

We may communicate with you via:

Email, phone, or SMS for customer support, order confirmations, and important updates.

Marketing communications for promotions, newsletters, and special offers (you can opt out at any time).

6. Your Rights and Choices

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Opt out of marketing communications.

Restrict processing of your data.

Withdraw consent where applicable.

To exercise your rights, contact us at info.pixie.ca

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected data from a child, please contact us for removal.

9. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For questions about this Privacy Policy, please contact us at: Email: info@pixie.ca Address: 213 Sterling Rd., Unit 100, Toronto, ON, MR6 2B2, CANADA

PixieLabs

For questions about this Privacy Policy, please contact us at:
Email: info@pixie.ca
Address: 213 Sterling Rd., Unit 100, Toronto, ON, MR6 2B2, CANADA